GhostWriters, Inc.

Writing is the translation of technical and business information into everyday language—and it is integral to everything we do. We use a standard methodology—the content/performance matrix—to ensure that information is always presented in the most effective, accessible format possible.

"When I have supplemental documentation needs for IS projects, I call GhostWriters. They are easy to work with, charge reasonable rates, and provide writers whose skill sets meet our needs."

Dennis Newman, CIO
Information Systems Department
City of Winston-Salem

We create both technical and business documents for our clients. Examples include:

Processes and procedures
Conceptual overviews
Business policies, plans, and proposals
Job aides
Frequently asked questions (FAQs)
Tutorials
Corporate reports
Promotional copy
Newsletters
Glossaries and other reference materials

Because there are benefits to each type of medium, we work with our clients to determine the most effective delivery method for a given subject and audience. We then structure the information so that it is easily accessed using the selected medium.

We produce documents in both printed and online forms. For example:

Procedures for using a software program can be printed and/or produced as online help and accessed from within the program.
Corporate policies can be printed and/or produced in HTML and accessed from a corporate intranet.