Renaissance communicators:

• Understand the technology they are writing about
• Know how to interview customers, technicians, and subject matter experts, working well with all these diverse groups
• Are skilled in document design
• Consistently bring projects in on budget and on schedule
• Are talented writers who need no editing of their work
• Know how to proofread accurately and create clear and comprehensive indexes
• Are expert users of three or four major electronic publishing systems
• Understand the production and printing processes in detail
• Can effectively negotiate with developers and marketing specialists